From the phone call to request service to the completed task, Roto-Rooter sincerely did their absolute best to provide the customer service to help solve a problem. The technician was knowledgeable and patient enough to try and figure things out rather than rush to get on to the next service call. Wish I would have called sooner rather than losing sleep over these issues! Highly recommend.
"Scott with Roto Rooter in Brookings was great to work with. He quickly showed up on a weekend to fix the backed up drain in my house. Extremely professional and final cost was less than his original estimate. Highly recommend."
"We have a new kitchen facility that has a grease interceptor with remote clean out. No one was familiar with this type of system, but Scott and his team made it their mission to figure it out. He worked with the City Landfill and came up with a plan, which worked perfect. We will continue to use them for this service and will encourage others to do so."
"Service was in Brookings SD. I called, they came, and they fixed. Super fast, excellent service and very affordable."
"Quick, effecient A+ . Tremendous service , excellent representative. Thanks so much!"
"Thanks for the help! My guy was super friendly and kept my cost low and answered all my questions for me! Also gave me tips on how to avoid future problems! Good info for single chick that owns her own house!"
"Came to take care of our plumbing issue 20 min after our call - on a Sunday! Greatly appreciated!"
"Had a company come out wanted to tear up my floor $$$. This company came out & within 10 minutes problem solved they were awesome!!"
"Sewer backed up through floor drain 2 days before Christmas. Called Roto-Rooter and they were there in about 30 minutes. He brought his equipment down and extracted a ball of roots from a tree out front. I thought the service and speed we're top notch. The bill was affordable. I'll be using them for all of these issues."
"Very polite and friendly. Same-day service. Reasonable price. Would recommend to anyone."
"I called at 8 a.m. on a Saturday because my floor drain in my basement laundry room was not draining. The young man on the phone said they could be at my house within the hour. Two men arrived at 9 and were done by 9:30 a.m. My morning was back to normal in no time at all. I now have them in my phone! Prompt, fast, and affordable. I am very pleased!"
"Had to call after hours due to a backup into our bathroom and they were at my house within a half hour. They were very professional and even cleaned up the area after they got the drain cleared! Highly recommend them for any drain needs."